All the answers to your questions at
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The Kite
Fragateria
Dino’s (for poncha)Alagoa Restaurant (poncha)
Baia do Bago Restaurant
Casas de Palha do FaialCantinho da Serra
O Forno Restaurant
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Jacafe :)
Livraria Esperança
Gaudeamus -
At Jaca Porto da Cruz, check-in begins at 3:00 PM, and check-out is at 11:00 AM.
Check-in is available until 7:00 PM, and at Porto da Cruz, you’ll also find a friendly member of our staff to show you around the property until 7:00 PM. After 7:00 PM, arrivals can use self-check-in at either location. Check-out is automatic at both locations. -
Item descriptionYes. Someone from our staff will show you the most suitable location.
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No.
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Children are welcome, but we do not have cribs or extra beds available.
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We love animals, and you may know Branca, Jaca’s dog, but unfortunately we don’t allow pets.
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Yes.
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Yes, but like all environmentally conscious accommodations, we have a policy of encouraging towel reuse. Bed linen and towels are changed once a week, and there is a charge for increasing the frequency.
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Yes. Someone from our staff will show you where to go.
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Yes, in Porto da Cruz, and you will find the cost indicated on site. In Funchal, no, but we can recommend the closest one to the hostel. Ask the staff.
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Our common areas have tables that you can use to eat, work, or just socialize with other guests. The idea of sharing space and respecting other guests must always be taken into account.
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Item descriptionWe do not offer breakfast. However, we can recommend the best places to go.
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Yes, both spaces have fully equipped kitchens where you can prepare meals. However, we recommend keeping meals simple, as sharing them with all guests requires cleaning up and using the space responsibly.
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No. In the city of Funchal, parking is mainly paid. You can find more information here.
In the village of Porto da Cruz, there is free parking very close to the center.
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If you intend to explore the island, yes, we recommend it. There is public transportation, but it is irregular and infrequent, so it may not meet your needs.
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About a 15-minute drive. 14 kilometers.
Alternatives from Funchal or the airport cost between €15 and €45 by Bolt or taxi. -
We are a family-run hostel that focuses on short stays, and we offer fair and competitive prices, so we have decided not to offer special rates for long stays.
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You will be charged the full amount of your stay if you cancel within 7 days of arrival.
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Item descriptionWe provide lockers in the dormitories of both our hostels - Porto da Cruz and Funchal. One locker per guest. The lockers are not large enough to fit a big backpack, but a small bag with your valuables will easily fit. We provide padlocks, but we have a €10 deposit which is returned as soon as the padlock is returned to us.
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All your valuables and personal belongings (WITHOUT EXCEPTION) must always be kept in your possession. Although the Hostel provides a locked space for you to store your belongings, it DOES NOT assume any responsibility for them under any circumstances. The GUEST is 100% responsible in all circumstances. There will be no refund or compensation if any goods or valuables are lost during your stay.
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The minimum stay is two nights.